Privacy Policy
Last Updated: [October 2024]
Welcome to D&N Creations!
At D&N Creations, we are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://dncreations.com.au] or make a purchase from us.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Collection of Personal Information
We may collect and process the following types of personal information:
• Contact Information: Name, email address, phone number, and postal address.
• Payment Information: Credit card details, bank account information, and billing address (Note: we use secure payment processors to handle payment details).
• Purchase History: Records of the items you have purchased from us.
• Technical Data: IP address, browser type, operating system, and device information.
• Usage Data: Information about how you use our website, including page views and navigation paths.
2. How We Use Your Information
We use your personal information for the following purposes:
• Processing Transactions: To process and fulfill your orders and manage payments.
• Customer Service: To respond to inquiries, provide customer support, and communicate with you regarding your orders.
• Personalization: To enhance your shopping experience by personalizing content and recommendations.
• Marketing: To send you promotional offers and updates (you can opt-out of these communications at any time).
• Compliance: To comply with legal obligations and enforce our terms and conditions.
3. Disclosure of Your Information
We may disclose your personal information in the following circumstances:
• Third-Party Service Providers: To companies that provide services on our behalf, such as payment processors, delivery services, and marketing partners. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: If required by law, regulation, or legal process, or to protect our rights or the rights of others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and analyze website traffic. You can manage your cookie preferences through your browser settings.
6. Accessing and Updating Your Information
You have the right to access and correct the personal information we hold about you. To make a request or update your details, please contact us at [contact email/phone number].
7. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
D&N Creations
info@dncreations.com.au
